Sakai Status – 10 May 2017 UPDATE

An earlier reported issue of the Sites button and related Favorites list has been resolved as of 1:25pm EST.

AppleClockExtra_and_Item-0_and_Item-0_and_Item-0_and_AppleBluetoothExtra_and_AppleVPNExtra_and_Item-0_and_AppleVolumeExtra_and_DisplaysExtra_and_AirPortExtra

Remember – there are several ways to get to your course sites:

  • Use of the Sites button (waffle icon) in the top right
  • Use of the Favorites (starred) sites in the Sites Favorites tab
  • Use Overview>Membership to see all course sites
  • Use Overview>My Worksite Setup to navigate to course sites

If you continue to experience issues, be sure to log out and/or restart your device and then contact the HelpDesk if you continue to experience problems.

Advertisements

Sakai Status – 10 May 2017

Some faculty and students have reported an issue with Sakai’s Sites button and Favorites list.  The issue has been identified and is being worked on presently.  Faculty and students can still access their courses by using Overview>Membership after logging in:

//screencast-o-matic.com/embed?sc=cbh6D7XtSa&v=5&ff=1

A status with new information will be posted as soon as it’s available.

AWS Reports Issue Resolved

According Amazon’s Dashboard (screenshot below), the issue which affected some portions of access to course sites in Sakai has been resolved (5:08 EST).

screenshot-2017-02-28-20-08-47

Faculty and students are encouraged to continue to working in Sakai normally. If you experience any issues logging in, accessing course content, submitting grades or assignments, to contact the HelpDesk. Students experiencing issues related to submitting assignments, discussions, tests or quizzes late should contact their course instructor for direction on how to proceed.

 

Course Sites Access – Update

As of 4:20pm EST, the impact of Amazon Web Services (AWS S3) continues to impact online, face to face and blended courses sites in Sakai (http://sakai.johnsonu.edu | https://sakai.lampschools.org).

You can find out more about the AWS S3 issue here.

After further research, the issue not only affected image content in courses – it also affected student’s ability to upload or access files in courses – including but not limited to, access to course syllabi, files in course Resources, upload of assignments as attachments, entry of forum and blog posts and and submission of assignments. Other areas may have also been affected as well.

What does Amazon have to do with Sakai anyways?

While it’s expected that the issue will be resolved soon, instructors are asked to use discretion when accepting assignments and other grade-impacting tasks which rely on electronic submission via Sakai. While not preferable, some instructors may decide to correspond with students via standard email about changes/adjustments to assignment submission processes due to the AWS issue, including extending the due or accept until date(s). Instructor’s ability to access student submissions, files and related gradable digital content is also an issue in some cases.

Students are encouraged to create and author content using an offline editor (such as in Word or Pages) and save their work so they have a back up and can potentially submit their work later or using a different means.

Instructors and students can continue to check the JohnsonU_Online Twitter feed for continued updates on this issue. Additional status update information is available directly from Amazon here.

 

Upgrade Date Announced

DATE CHANGED: Original Date was August 6, 2016

Sakai has been re-scheduled to be upgraded on:

December 19, 2016 from 12am to 1pm EST.

The upgrade will take several hours. During this time Sakai will be completely inaccessible to faculty and to students.

A confirmation email will be sent following the upgrade, letting you know that you can again login to Sakai.

The upgrade will take Sakai from version 10 to version 11, and includes updates some new features and most of all a new look that’s meant to make accessing Sakai on mobile and tablet devices much easier. See this list for a full list of the new features and changes. You can track availability of Sakai using the Johnson University Internet Services page. Login credentials will not be affected.

The User Guide is a good place to start when you have immediate questions.

Contact the Help Desk if you have issues following the upgrade.

How do I select a profile image?

Screen Shot 2016-06-16 at 4.08.24 PMSelecting a profile image in Sakai allows others to see who you are, and even shows up in discussion forums – helping others in the class identify who you are.

Selecting and uploading an image is easy and takes just 60 seconds.

To choose a profile image:

  1. image7Select Profile on the left (laptop or desktop) or if you’re on a mobile or slate, select the profile image on the top right and in the drop down menu select “Profile”.
  2. On the new window that appears hover over the profile image and select “Change picture”. If you’re on a mobile or slate, tap the profile image, and then tap the “Change picture” link that appears.
  3. Next select Choose File and upload an image from your device by browsing to an image on your computer or taking one with your mobile.
  4. After selecting the image you want to use, click or tap Upload.

Your new image should now show up in the Profile area and in the top right near the logout menu.

Be sure to select an image that helps others identify and recognize who you are.

How do I log out of Sakai 11?

Even Amazon has it – a way to log out of the site when you’re done.  Sakai’s logout process is much the same.

Locate the Logout area at the top right near where you see your name listed and/or your profile image.  If you’re accessing Sakai from a mobile or small device just click the profile image.

In the dropdown menu select the Log Out option.

It’s always a good idea to log out of sites you’re not using at the moment, especially if you’re using a device located in a public library or other location.  It’s important to protect access to your courses and sites in Sakai and logging out helps you to do this.